Project Manager - Survey Lab

Location: Chicago, IL

Type: Full Time

Min. Experience: Mid Level

Summary

The Project Manager (Survey Lab) is responsible for moving client survey and market research projects forward and is responsible for the following: coordinating project workflow and deliverables throughout the life of multiple, concurrent client projects, communicating with and coordinating activities of multiple project teams, compiling survey project data, performing comparative data analytics, drafting client presentations and reports, drafting or editing correspondence, conducting occasional sales/proposal related activities, and other duties as required.  Reports to the Senior Vice President, GG+A Survey Lab.

The GG+A Survey Lab was created in 2015 to bring high-quality survey capabilities to GG+A’s 50+ year history of delivering best practice fundraising guidance to the world’s leading non-profit organizations.

Key Responsibilities

  • Provides coordination to client team projects under the direction of the lead project Consultant(s); manages and oversees the work of a Project Assistant and Operations Analyst(s) in the Data Services Center assigned to the client project team and coordinates work of other consultants and staff.
  • Serves as the primary liaison for the client, providing guidance, responding to client questions and concerns, and flagging issues for project lead(s) as appropriate.
  • Provides administrative support on study projects, including: drafting survey recipient data specifications; developing project timelines with timelines and draft collateral materials; drafting of questionnaires/survey instruments; coordinating documents; and providing overall coordination of tasks for study projects, which includes directing Project Assistant or Operations Analyst(s) in same.
  • Assists in developing final reports and presentations, assuring the firm's quality standards, including charting and initial analysis of survey results.
  • Conducts and/or assists in client data compilation projects, including design of survey instruments, data collection, graphic representation, and report design.
  • Prepares and maintains timelines and project management tracking in Trello, Asana, and GG+A’s CRM and time tracking software as required.
  • Collaborates and communicates with team members.  Discusses project deadlines with other GG+A colleagues as part of the project team and ensures that work is prioritized appropriately.
  • Manages time well to ensure availability to meet project team’s expectations for work assignments.
  • Takes proactive role in communicating assignment deadlines to team members and ensuring deliverables are prepared and submitted within determined timeframe. 
  • Includes work colleagues in best practice advances.  Ensures deliverables follow GG+A style, format, and best practices’ standards.
  • Shares knowledge in technical skill areas with work colleagues, making a positive change and measurable difference to GG+A and client projects.
  • Maintains helpful, positive attitude; contributes to an efficient, collegial working environment.
  • Other projects and duties as assigned.

Core Competencies

  • Excellent communication skills, both written and verbal.
  • Understanding of survey and market research methodology, and ensuring best practice standards are applied across GG+A client projects.
  • Data analysis and strong experience developing visual depictions of data trends.
  • Strong organizational skills and sound judgment.
  • Ability to manage multiple priorities.
  • Ability to work with sometimes limited direction and under pressure to meet exacting deadlines.
  • Ability and willingness to learn new systems (technologies, databases, etc.)
  • Desirable traits: Overachiever, flexible, ability to switch priorities, speed and accuracy, attention to detail, desire to produce outstanding work, results oriented, self-starter, team player, and a can-do attitude.  A sense of humor goes a long way.
  • This position is a full-time, salaried position eligible for GG+A’s suite of benefits including health, dental, and vision insurance, 401(k) with company matching, paid time off, and other available benefits.
  • Occasional out-of-town travel may be required, though the staff member will work primarily from GG+A’s headquarters in downtown Chicago.

Minimum Qualifications

  • Bachelor’s degree required, graduate education in social science research, survey methodology and/or market research is highly desirable.
  • Minimum of 4 years’ experience (which can include comparable experienced derived in an academic setting) with at least 1-2 years direct experience in managing projects or programs.  Experience in higher education, nonprofit, or fundraising preferred.
  • Experience and proven ability with Microsoft Outlook, Word, Excel, and PowerPoint required.  Experience with analytics software such as SPSS, SAS, or R is highly desirable, as is experience with data visualization (such as Tableau).

About GG+A

GG+A is a philanthropic consulting firm that has built a high-performance culture across all of its products and services. It is client-centric and committed to responding swiftly to client needs and requirements. It is a challenging environment that seeks intelligent, energetic, self-motivated individuals who are achievement-oriented and have high integrity.  The firm’s strategy is to continue to grow, serving a widening global constituency of nonprofits, especially in the sectors of higher education, academic healthcare, independent schools, arts and culture, and selected institutions in human services and national and global charities.

The primary mission of GG+A is to assist its clients in the substantial improvement and acceleration of their fundraising programs.  It seeks to align those programs with the institution’s core mission and ensure their sustainability.

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